Case Study | City of Montigny- le-Tilleul

Montigny- le-Tilleul chooses NeoLedge to optimize the management and archiving of its mail

Montigny- le-Tilleul chooses NeoLedge to optimize the management and archiving of its mail
Monday 7 January 2019 - 16:01
Montigny is a small city of 10,950 inhabitants in the Hainaut province in Belgium.

Problem

The administration set itself an ambitious goal: modernize and optimize the management and archiving of the 16,500 mails they receive every year. The idea was to transition from a paper based a solution to an entirely digitized process for all documents.

Needs

The city of Montigny needed a mobile app that citizens could use to:

  • Task tracking for better juridical and audit processes

  • Classification of archives and documents adapted to each department

  • A user-friendly interface so that everyone could adapt and use this new tool

Benefits / metrics

The key benefits:

  • Neoledge’s solution was chosen because it is all included, user-friendly and customizable
  • It allows for quick and efficient search of any document in the city hall
  • As it is on the cloud, it allows people to work simultaneously on the same project and from anywhere.

Quote

Benoit Brunin city manager for the city of Montigny-le-Tilleul:

“We figured that our first priority could be managing electronically all our inbound mail and archive them automatically”

“Not only do we never lose any more document, but we are certain we can answer our citizen in a timely fashion!”

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